betbdt's Privacy Policy

Last Updated: 2025

1. Introduction and Scope

betbdt (referred to hereinafter as "we", "our", or "the platform") is committed to protecting the privacy of all its registered users and site visitors. This privacy policy applies to all services provided through betbdt's website and mobile platform.

By reading this policy, you will learn — what types of information are collected about you, how that information is used, whether any information is shared with third parties, and what technical measures we take to protect your information.

You are requested to read this policy carefully before using betbdt's services. Our Terms and Conditions and this privacy policy complement each other — reading both together will give you the complete picture.

2. What Information We Collect

betbdt collects information from you in various situations. This information comes from two main sources — what you provide directly, and what is automatically collected while you use the platform.

2.1 Information You Provide Directly

During account registration or while using our services, you may provide the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password
• Payment details (bKash, Nagad, Rocket, or Upay account number)
• Copies of documents required for identity verification (National ID card or passport)
• Information you provide when contacting the support team

2.2 Automatically Collected Information

When you use betbdt, our servers automatically collect certain technical information:

• IP address and device type
• Browser type and operating system version
• Time of site access, page visit sequence, and session duration
• Data collected through cookies and similar tracking technologies
• Geolocation information (country or region level only, not precise location)

2.3 Information Received from Third Parties

We use approved third parties for payment processing or identity verification. Information received from those parties may also be linked to your account, but only through secure and encrypted channels.

3. Purpose of Using Information

betbdt uses collected information only for specific and legitimate purposes. No information is used unnecessarily or beyond the stated purposes.

3.1 Service Operations

Your information is used to create and manage your account, process deposits and withdrawals, verify betting and game results, and apply promotional offers.

3.2 Security and Fraud Prevention

We monitor your activity to detect irregularities such as unauthorised access to accounts, financial fraud, or creation of multiple accounts. This is done to protect your interests and those of other users.

3.3 Customer Support

When you contact the support team via 24/7 live chat or email, the information provided is used to resolve issues and improve service quality.

3.4 Legal Compliance

Complying with applicable laws or lawful directions from regulatory authorities may require providing certain information. In such cases, betbdt complies with applicable law.

3.5 Platform Improvement

By analysing the overall behaviour of users (without identifying any individual), we improve the website design, game selection, and payment experience.

4. Sharing Information with Third Parties

betbdt does not sell your personal information. However, limited information may be shared with certain selected parties to run services smoothly.

4.1 Payment Service Providers

Information necessary to process transactions is shared with mobile financial services such as bKash, Nagad, Rocket, and Upay. This information is used solely for the purpose of completing transactions.

4.2 Game Software Providers

Our platform features games from various well-known studios including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe. These studios use minimal technical information (such as session IDs) to operate games — not personally identifiable information.

4.3 Technology Service Providers

We have agreements with trusted technology companies for hosting, cybersecurity, and analytics services. They process data only in accordance with betbdt's instructions and may not use it for their own purposes.

4.4 Legal Requirements

If required as part of a court order or legal process, specific information may be shared with the relevant authorities.

5. Cookies and Tracking Technologies

Cookies and similar technologies are used on the betbdt website. These are stored as small data files in your browser and help remember your preferences on subsequent visits.

5.1 Essential Cookies

The site cannot function properly without these cookies. They are necessary to maintain login sessions, store security tokens, and temporarily hold deposit and withdrawal form data.

5.2 Analytical Cookies

Analytical cookies are used to collect information on which pages users spend the most time, which games are most popular, and where users get stuck. This helps improve service quality.

5.3 Cookie Controls

You have the option to disable cookies from your browser settings. However, disabling essential cookies may disrupt some core functionality of the site.

6. Data Security Measures

betbdt uses industry-standard technical and administrative measures to protect your information. Our main security measures are described below:

• All data connections between your browser and our servers are secured through SSL (Secure Socket Layer) encryption.
• Passwords are never stored directly — they are stored in a transformed form using strong hashing algorithms.
• Sensitive payment-related information is kept in a separate secured database in encrypted form.
• Automated monitoring systems are always active to detect suspicious login attempts or unusual transactions.
• Only authorised staff can access personal information, and they are bound by strict confidentiality agreements.
• System security is ensured through regular security audits and vulnerability testing.

However, no method on the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.

7. Data Retention Period

betbdt retains your personal information for as long as necessary to fulfil the relevant purposes or to meet legal obligations. General retention periods are listed below:

• Account-related information: for the full duration the account remains active.
• Financial transaction records: for the period required to meet financial law requirements.
• Customer support conversations: at least 1 year after the issue is resolved.
• Automatically collected log data: generally up to 90 days.

If you request account closure, information not required to be retained by law will be deleted or anonymised within a reasonable period of time.

8. Your Rights and Controls

As a registered user of betbdt, you have several rights over your personal information.

8.1 Right to Access

You can request to know what information we hold about you. Contact the support team and the information will be provided after verification.

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you can request a correction. This can be done directly from account settings or through the support team.

8.3 Right to Account Closure

You may request to close your betbdt account. In that case, the process of deleting information beyond legal obligations will begin. Please note, however, that a self-exclusion request under the Responsible Gaming policy is a separate process that temporarily suspends the account.

8.4 Right to Object to Processing

You may object to your information being used for marketing communications or specific analytics. Send such requests to the support team.

9. Protection of Minors

betbdt strictly adheres to a 21+ age policy. We do not knowingly collect information from any minor. Age is verified during account registration and additional verification steps are taken in cases of doubt.

If it comes to our attention, or someone notifies us, that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

10. Changes to This Policy

betbdt reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the policy will change.

For significant changes, you will be notified via your registered email or an account notification. Continued use of the site after changes will be taken as your acceptance of the updated policy.

If you have any questions about this policy, please contact our support team. You can find answers to more general questions in our Frequently Asked Questions.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal information, please contact betbdt's support team:

We will try to respond as quickly as possible depending on the nature of your request. Complex requests may require additional verification.